WEBSITE TERMS AND CONDITIONS
Effective Date: October 2, 2026
About Collins Freight Services
Collins Freight Services LLC provides administrative and dispatch-support services to authorized motor carriers and owner-operators. Website information is general informational and marketing content. Specific services for a carrier are governed by a separate written Dispatch Service Agreement.
Carrier Independence
Carriers remain independent businesses and retain responsibility for their own operations. Nothing on this website should be interpreted as CFS controlling a carrier's drivers, equipment, routes, safety decisions, hours of service, regulatory compliance, or business operations. Carriers determine whether to accept or reject each load or opportunity presented to them.
Dispatch-Only Relationship
CFS is not offering motor-carrier transportation to the public through this website and does not hold itself out as a freight broker. CFS provides carrier-side dispatch support under written agreements with specific carriers. Freight payment remains between the broker/shipper/factoring company and the carrier, while CFS bills the carrier separately for dispatch services.
No Guarantee of Loads or Earnings
CFS does not guarantee any specific number of loads, revenue, rate per mile, profit, broker payment, lane availability, or home-time result. Freight availability and pricing can change based on market conditions and other factors outside CFS control.
Website Use
You may use this website for lawful purposes only. You may not misuse forms, attempt unauthorized access, interfere with website operation, submit fraudulent information, impersonate another carrier or business, or use website content in a way that violates applicable law.
Intellectual Property
Unless otherwise stated, website text, branding, layout, and original business materials are owned by or licensed to Collins Freight Services LLC and may not be reproduced for commercial use without permission.
Third-Party Services and Links
The website or CFS communications may reference third-party services, load boards, brokers, software, or websites. CFS does not control third-party services and is not responsible for their availability, policies, security, or performance.
Limitation and Updates
Website information may be changed or updated without notice. To the extent permitted by law, CFS is not liable for decisions made solely from general website content. These website terms do not replace the signed Dispatch Service Agreement between CFS and a carrier.
Governing Law and Contact
These terms are governed by Tennessee law to the extent applicable. Questions may be sent to dispatcher@collinsfreightservices.com or (423) 207-2903.